# Doodle Help Center 

> Advice and Support from the DoodleTeam

## Updates and news from Doodle 

- [What are the latest app versions?](https://help.doodlelearning-us.com/en/articles/6814782-what-are-the-latest-app-versions.md)
- [What is the difference between DoodleMaths and DoodleMath?](https://help.doodlelearning-us.com/en/articles/8287126-what-is-the-difference-between-doodlemaths-and-doodlemath.md): DoodleMaths and DoodleMath are curriculum aligned to help your child boost confidence, build skills and have fun learning.

## Troubleshooting and Technical Support

- [Reset/forgotten password](https://help.doodlelearning-us.com/en/articles/6819872-reset-forgotten-password.md): If you cannot login using your parent email address
- [Reset/forgotten child password](https://help.doodlelearning-us.com/en/articles/6826746-reset-forgotten-child-password.md): If you cannot login using your child's school password
- [My child has lost their streak](https://help.doodlelearning-us.com/en/articles/6820232-my-child-has-lost-their-streak.md)
- [There is no sound on Doodle](https://help.doodlelearning-us.com/en/articles/6823689-there-is-no-sound-on-doodle.md)
- [My child's work program is too challenging or too easy for them](https://help.doodlelearning-us.com/en/articles/6820237-my-child-s-work-program-is-too-challenging-or-too-easy-for-them.md)
- [Is my child's work syncing to the server?](https://help.doodlelearning-us.com/en/articles/8570778-is-my-child-s-work-syncing-to-the-server.md): How to check everything is syncing correctly!
- [How to set automatic updates on your device](https://help.doodlelearning-us.com/en/articles/8287021-how-to-set-automatic-updates-on-your-device.md): How to set automatic app updates on your device
- [Clearing Cache Data](https://help.doodlelearning-us.com/en/articles/6823761-clearing-cache-data.md)
- [My payment failed, what can I do?](https://help.doodlelearning-us.com/en/articles/8128881-my-payment-failed-what-can-i-do.md): What to do if your subscription payment was unsuccessful
- [How do I find my hidden Apple ID?](https://help.doodlelearning-us.com/en/articles/8128864-how-do-i-find-my-hidden-apple-id.md): Having problems logging in? It may be that you have already signed up with your Apple ID.
- [Contact Us](https://help.doodlelearning-us.com/en/articles/6813823-contact-us.md)

## Data Handling and Information Security

- [Information Security](https://help.doodlelearning-us.com/en/articles/7182683-information-security.md)
- [Privacy Policy for Children](https://help.doodlelearning-us.com/en/articles/6816407-privacy-policy-for-children.md)
- [Staff training and Access Permissions](https://help.doodlelearning-us.com/en/articles/6816387-staff-training-and-access-permissions.md)
- [Data Collection and Storage](https://help.doodlelearning-us.com/en/articles/6816305-data-collection-and-storage.md)
- [Data Subject Rights Requests and Incident Response](https://help.doodlelearning-us.com/en/articles/6816279-data-subject-rights-requests-and-incident-response.md)
- [Data Processing](https://help.doodlelearning-us.com/en/articles/6816245-data-processing.md): Our Terms of Use and Privacy Policy
- [Cancellation Policy](https://help.doodlelearning-us.com/en/articles/8707895-cancellation-policy.md)