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How to reinstate a child's streak on the Families Dashboard
How to reinstate a child's streak on the Families Dashboard

Has your child accidentally broken their streak? Not to worry- reinstating a streak is super simple to action from the Families Dashboard.

Updated over a week ago

Streak-building has been an important aspect of Doodle for many years. We know that Doodling consistently and regularly enables children to learn, revise and master sufficient topics to progress in their learning, and building a streak is a great way to demonstrate that effort.

Parents now have the ability to reinstate a child's streak from their Families Dashboard account. We recommend reinstating streaks for a genuine reason only as we still want streaks to encourage healthy, regular usage.

Once a streak has been reinstated, children will have to go onto Doodle within the next 24 hours, complete a lesson and earn their Doodle stars in order to the streak to update.

How to reinstate a streak on the Family Dashboard

On the View Effort page you will be able to see a child's current streak and have the option of reinstating the streak if it has been lost
  • Sign into your Families Dashboard account

  • Select Analyze > Effort from the top menu

  • Click Reinstate streak from the streak box in the bottom left-hand corner of the page

An edit box will appear, showing the current streak and highest ever streak. It will not be possible to update a child's streak to a number higher than the number of days the account has been active.

Selecting reinstate streak will bring up this pop up, which allows the parent to type in the streak and confirm that this is what they'd like the streak to be. It is also possible to view information on the child's highest evert streak on this pop up as well.

Once the streak has been reinstated, a confirmation will be shown as well as a reminder that the child will need to complete work on their account in order for the change to take effect.

When the streak has been reinstated a pop up will appear to confirm that this has been successful. The child will need to complete an exercise and collect their stars within 24 hours to see their restored streak in the Learning Zone.

*A premium home subscription is required in order to access the streak reinstatement feature. If your child has a school subscription, please get in touch with their class teacher.*

💡 Need more help? Feel free to contact our lovely customer support team by using the chat bubble in the bottom right corner of the screen, they will be happy to help!

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