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How to switch from a monthly to an annual subscription
How to switch from a monthly to an annual subscription

I would like to change subscriptions from a monthly to an annual, or annual to a mo

Updated over a year ago

Switching between subscriptions depends on how you bought the current one;

  1. Directly through us via the Families Dashboard

Please cancel your subscription by following the steps in this article. Once you have cancelled, and the subscription has come to the end of its payment period, you will then be able to add a new subscription via the Families Dashboard by following the steps in this article.


2. As an in-app purchase

You must first cancel your current subscription, directly from your third party app store provider (we are unable to do this for you). Please see options below:

Once you have done this, and the current payment period has been completed, you can then take out a new subscription via the Families Dashboard by following the steps in this article.


💡 Need more help? Feel free to contact our lovely customer support team by using the chat bubble in the bottom right corner of the screen, they will be happy to help!

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