If your child is moving to a new school, it’s really important that your child can keep their hard-earned DoodleStars and retain all their progress data, that is so informative when developing their work programme. Fortunately, it’s really easy to link their account to a new school! To this, please ensure you have linked your parent email to your child's account first. Then follow these steps:
Step 1 - update the school through the Parent Dashboard
Please login to the Families Dashboard
Hover over My account and click on Child details
Select your child’s name on the left hand side
Click on the box next to School and start typing their school name until it appears in the list.
Press Save changes
Step 2 - over to the teacher
Once you have done step 1 it is important to let your child’s school know that you have linked their account to the school.
The teacher will see your child's name listed under Linked students on their Teacher Dashboard. Ask the teacher to verify them, move them to the correct class and archive any school accounts they may have created for them.
💡 Need more help? Feel free to contact our lovely customer support team by using the chat bubble in the bottom right corner of the screen, they will be happy to help!