Troubleshooting and Technical Support
Common problems and solution support
11 articles
- Reset/forgotten passwordIf you cannot login using your parent email address
- Reset/forgotten child passwordIf you cannot login using your child's school password
- My child has lost their streak
- There is no sound on Doodle
- My child's work program is too challenging or too easy for them
- Is my child's work syncing to the server?How to check everything is syncing correctly!
- How to set automatic updates on your deviceHow to set automatic app updates on your device
- Clearing Cache Data
- My payment failed, what can I do?What to do if your subscription payment was unsuccessful
- How do I find my hidden Apple ID?Having problems logging in? It may be that you have already signed up with your Apple ID.
- Contact Us
